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On training and education

"A well-trained man knows how to answer questions; an educated man knows what questions are worth asking." - E. Digby Baltzell (1955)

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On bullies

“If you strike me down, I shall become more powerful than you could possibly imagine.” – Obi-wan Kenobi, taunting Darh Vader

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On success and haters

"If you are really effective at what you do, 95% of the things said about you will be negative." - Scott Boras

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On the iPad (early twenty-first century tablet computer)

"Just got the new iPad. This amazing device has already revolutionized the way I use a calculator." - Conan O'Brien

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On listening to customers

"Your customers can tell you the things that are broken and how they want to be made happen. Listen to them. Make them happy. But they won’t create the future road-map for your product or service. That’s your job." - Mark Cuban

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On efficiency

"Efficiency, which is doing things right, is irrelevant until you work on the right things." - Peter Drucker

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On letting go

"Not enough gets said about the importance of abandoning crap." - Ira Glass

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On compliments

“They’re singing your praises while stealing your phrases.” - Charles Mingus (Jazz composer)

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On money

“Money is not the most important thing in the world. Love is. Fortunately, I love money.” - Jackie Mason

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On systems

“I must create a System, or be enslav’d by another Man’s.” - William Blake

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