The following items have been filed under: [customers]. For more tags see the tagcloud.
On meeting customer needs and market research
"...it's really hard to design products by focus groups. A lot of times, people don't know what they want until you show it to them." - Steve Jobs (May 1998, BusinessWeek)
Posted on Friday, 2nd September 2011 by Michael Lockyear | 18:44
On listening to customers
"Your customers can tell you the things that are broken and how they want to be made happen. Listen to them. Make them happy. But they won’t create the future road-map for your product or service. That’s your job." - Mark Cuban
Posted on Saturday, 10th April 2010 by Michael Lockyear | 07:22